Privacy Policy for Mushin Pilates Mobile App
Effective Date: June 8, 2026
Last Updated: June 8, 2026
At Mushin Pilates, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
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Personal Data: Personally identifiable information, such as your name, email address, phone number, and birthdate, which you voluntarily provide when you register an account, book a session, or contact us.
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Financial Data: Financial information related to your payment method (such as valid credit card number, card brand, expiration date) utilized when you purchase class packages or memberships. Note: We do not store financial data directly; all payments are processed securely by our third-party payment processor.
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Device and Usage Data: Information our servers automatically collect when you access the App, such as your device ID, operating system, access times, and the pages/features you interact with.
How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
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Create and manage your personal account.
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Process your bookings, purchases, and attendance tracking for Reformer and private sessions.
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Send you session confirmations, waitlist updates, and essential studio notifications.
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Respond to your customer service requests and support needs.
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Send you promotional materials or studio updates (which you can opt-out of at any time).
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
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Third-Party Service Providers: We share data with third-party service providers who perform services for us or on our behalf, including our dedicated studio management/booking platform and payment processors.
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights and Choices
You have control over your personal data. Depending on your location, you may have the right to:
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Access, update, or correct the personal information we hold about you directly within your profile settings in the App.
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Request the deletion of your account and personal data (subject to certain legal obligations, such as financial record retention).
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Opt-out of receiving push notifications or marketing emails by adjusting your device settings or clicking the "unsubscribe" link in our communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any changes by updating the "Last Updated" date at the top of this policy and, if necessary, providing a prominent notice within the App.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Mushin Pilates Email: contact@mushinpilates.ca
Website: https://www.mushinpilates.ca/